Warranty

BICYCLE FRAME

Sona Bikes offers a lifetime warranty against manufacturer's defects on all bicycle frames and forks.

  •  Warranty is only valid for original purchase and is non-transferable.
  •  Manufacturer defects do not include damage resulting from improper use or lack of maintenance.

NON-CONSUMABLE PARTS

Sona Bikes offers a one-year warranty against manufacturer's defects on all non-consumable parts/accessories:

Pedals

Crank set

Seat posts

Wheels, hubs, spokes

Handlebars

Stems

Wear and tear on the following parts/accessories are not covered under any type of warranty:

Tires

Tubes

Bar tape

Grips

Saddle

Paint

Chains

HOW TO ACTIVATE YOUR BICYCLE WARRANTY

If you are collecting your Sona Bike directly from our warehouse or one of our partner shops, your warranty will be automatically activated.

If you are having your bike delivered to your address, YOUR WARRANTY WILL ONLY BE ACTIVATED AFTER WE HAVE RECEIVED YOUR PROOF OF PROFESSIONAL ASSEMBLY. Doing so ensures the safest and most optimised riding experience possible with your new bike. We must receive your proof of a professional build within 30 days of you receiving your bike. Trust us when we say that activating your warranty will give you serious peace of mind in knowing your bike is safe, tuned up and built to your unique comfort level.